Terms & Conditions — 89gd Online Casino Bangladesh

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 89gd ("89gd", "the Platform", "we", "us", "our") governing your access to and use of the 89gd website, mobile browser experience, and all related gaming, betting, and account services available at https://89gd.app.

By completing the registration process on 89gd, by logging in to an existing account, by placing any bet or wager, or by making any deposit to your 89gd account, you conclusively confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not use the 89gd platform and must not create or continue to use an account.

89gd reserves the right to amend these Terms at any time. Where amendments are material, 89gd will notify registered players by email or via an on-screen notification at next login. Continued use of the platform following the effective date of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

These Terms are written in English. In the event of any inconsistency between the English version and any translation provided for convenience, the English version shall prevail.

To register and use an 89gd account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age;
• You are accessing the platform from a jurisdiction in which online gambling is not explicitly prohibited by applicable law;
• You are acting on your own behalf as an individual, not on behalf of a business or third party;
• You are not a current employee, contractor, or close family member of an employee or contractor of 89gd or any of its affiliated companies, studios, or payment partners;
• You do not already hold another registered account on the 89gd platform;
• You have not previously been excluded from 89gd or had an account closed for breach of these Terms.

89gd operates a strict Know Your Customer (KYC) identity verification process. All players are required to submit valid identity documentation before processing their first withdrawal. Accepted documents include a valid Bangladesh National Identity Card (NID), passport, or birth certificate accompanied by a valid government-issued photo ID. 89gd reserves the right to request identity documentation at any point during a player's account lifecycle, including at the point of registration, prior to any withdrawal, or when unusual account activity is detected.

Where 89gd has reasonable grounds to believe that a player does not meet the eligibility criteria set out above, 89gd may suspend the account pending verification, refuse to process withdrawal requests, and ultimately close the account. In the case of confirmed underage play, all deposits and winnings associated with the account will be forfeited in their entirety. 89gd takes its responsibilities regarding the protection of minors with the utmost seriousness and will cooperate fully with any regulatory or law enforcement inquiry relating to underage access.

To access the full range of 89gd services — including deposits, game play, sports betting, and withdrawals — you must create a registered account by completing the 89gd registration form accurately and in full. You agree to provide truthful, current, and complete information at the time of registration, including your full legal name as it appears on your government-issued identity document, your date of birth, your residential address in Bangladesh, your mobile phone number, and a valid email address.

Each individual player is entitled to hold only one account on the 89gd platform. Opening, operating, or benefiting from more than one account — whether under the same or different names — is a material breach of these Terms. Where duplicate accounts are identified, 89gd will close all associated accounts and forfeit any balances held within them. If a player has previously had an account closed by 89gd, that player is prohibited from opening a new account without the express written permission of 89gd's compliance team.

You are solely responsible for maintaining the confidentiality of your username and password. You must not disclose your login credentials to any other person or allow any other person to access your account. Any activity that occurs under your account credentials is your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must contact 89gd support immediately via live chat so that your account can be secured without delay.

89gd reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason for the refusal. This includes but is not limited to applications where 89gd suspects the information provided is inaccurate, fraudulent, or incomplete.

89gd accepts deposits and processes withdrawals via a range of payment methods available to players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The availability of specific payment methods is subject to change and is displayed within the cashier section of your account at the time of transaction.

Deposits. The minimum deposit amount is ৳200. Deposits are credited to your 89gd account balance in real time following confirmation from the payment provider. 89gd does not charge any platform-side fees on deposits; however, your payment provider may apply their own transaction charges, for which 89gd accepts no responsibility. Deposits must be made from a payment account registered in your own name. Deposits from payment accounts registered to third parties are not permitted and will result in the deposit being reversed and the funds returned to the originating account, less any applicable transaction costs.

Withdrawals. The minimum withdrawal amount is ৳500. Withdrawals may only be processed to a payment method that has previously been used to make a deposit to your account, or to a verified payment account in your own name. Before your first withdrawal is processed, you must complete the KYC identity verification process described in Section 2. Withdrawal requests submitted by fully verified players to bKash or Nagad wallets are typically processed within 15 to 60 minutes of the request being submitted during normal operating hours. 89gd reserves the right to conduct enhanced verification checks on any withdrawal request, which may extend processing times. In such cases, 89gd's support team will contact you directly.

Withdrawal Conditions. Funds derived from bonus credit are subject to the wagering requirements specified for each promotion before they become withdrawable. Real-money deposits that have not been wagered at all — i.e., deposited funds that have never been used to place a bet — may be subject to an administrative review before withdrawal is approved, to ensure compliance with anti-money laundering (AML) obligations. All withdrawals are subject to 89gd's AML and fraud prevention procedures. 89gd reserves the right to delay, refuse, or reverse any withdrawal where it has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms.

89gd offers a range of promotional incentives to new and existing players, including but not limited to welcome deposit match bonuses, reload bonuses, free spins packages, cashback offers, and seasonal promotions. All promotions are subject to these general Terms and Conditions as well as any specific promotional terms published alongside the relevant offer in the 89gd promotions section or account dashboard.

Wagering Requirements. Unless explicitly stated otherwise in the specific bonus terms, all bonus funds credited to your account must be wagered a specified number of times before any portion of your balance derived from bonus funds can be withdrawn. The applicable wagering multiplier is stated in the individual promotion terms. Where a promotional term is silent on a specific point, the default wagering requirement is 30x the bonus amount. Wagering requirements must be fulfilled within the validity period of the bonus, after which any unwagered bonus funds and associated winnings will be removed from your account automatically.

Game Contributions. Not all game categories contribute equally to wagering requirements. Unless the specific promotion states otherwise, video slots contribute 100% of each bet placed to wagering requirements, live casino table games (including Live Baccarat, Live Roulette, and Live Blackjack) contribute 10%, and sports bets contribute 100% provided the bet is placed on a market with minimum odds of 1.50. Certain games may be excluded from bonus wagering entirely — these are listed in the promotion-specific terms.

Bonus Abuse. 89gd monitors player betting patterns to identify bonus abuse, including but not limited to low-risk betting strategies designed to fulfil wagering requirements while minimising genuine risk (commonly referred to as "bonus hunting"). Where 89gd determines that a player has engaged in such activity, 89gd reserves the right to void the bonus, remove any associated winnings, and restrict the player from accessing future promotional offers. Decisions made under this clause are at 89gd's sole discretion.

General Conditions. Promotional offers are intended for recreational players and are limited to one per player, household, IP address, or payment method unless explicitly stated otherwise. 89gd reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Where a promotion is discontinued while players are in the process of fulfilling wagering requirements, 89gd will apply a reasonable resolution on a case-by-case basis.

All bets and wagers placed on the 89gd platform are subject to these general Terms as well as any game-specific, sport-specific, or market-specific rules published within the relevant section of the platform. In the event of a conflict between general Terms and specific game or sports rules, the specific rules shall take precedence for the matter to which they relate.

Sports Betting. All sports bets are settled in accordance with the official result declared by the relevant governing body for the event in question (e.g., ICC for international cricket, BPL Governing Council for Bangladesh Premier League fixtures). Live in-play bets are accepted subject to market availability and current odds at the time the bet is confirmed. 89gd reserves the right to void bets where an obvious pricing error has occurred, where the integrity of an event is in doubt, or where a market has been opened or settled in error. Bets placed after the official start time of an event may be voided at 89gd's discretion.

Casino and Live Casino Games. All casino games operate using certified Random Number Generator (RNG) software provided by internationally audited studios including but not limited to Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, and Ezugi. Game outcomes are entirely random and are not influenced by the platform or by any player's previous gaming history. In the event of a game malfunction, disconnection, or technical error, the affected round will be voided and any stakes placed during the affected round will be returned to the player's account balance. Winnings generated during a demonstrably malfunctioning game session are not payable.

Maximum Winnings. 89gd applies a maximum single-session payout limit per player. The applicable limit varies by game category and is displayed within the individual game or market terms. Winnings in excess of this limit will not be paid, and the excess amount will be removed from the player's balance. Players are responsible for familiarising themselves with applicable payout limits before wagering.

By using the 89gd platform you agree to comply with all applicable laws and regulations in your jurisdiction and to act in accordance with these Terms at all times. In addition to the eligibility and account requirements set out above, you specifically agree that you will not:

• Provide false, misleading, or fraudulent information at any point, including during registration, identity verification, or when contacting support;
• Attempt to access another player's account, impersonate another player, or use another person's payment methods without their explicit authorisation;
• Use automated software, bots, scripts, or artificial intelligence tools to place bets, interact with the platform, or gain any advantage not available to ordinary players;
• Engage in any form of collusion with other players, whether in live casino games, poker-style games, or any other product offering on the platform;
• Exploit any software bug, pricing error, or technical malfunction in a way that generates a financial advantage — any such advantage must be reported to 89gd support immediately;
• Use the platform for any purpose related to money laundering, terrorist financing, or any other criminal activity;
• Conduct chargebacks or payment reversals through your payment provider without first attempting to resolve the matter with 89gd support;
• Engage in any conduct that is abusive, threatening, or harassing toward 89gd staff or other players via the live chat or any other communication channel.

89gd monitors platform activity continuously for compliance with these obligations. Where a breach is identified or suspected, 89gd may take immediate action including account suspension, withholding of withdrawals pending investigation, permanent account closure, and forfeiture of all balances. 89gd reserves the right to report confirmed fraudulent activity or criminal conduct to relevant law enforcement authorities in Bangladesh or any other applicable jurisdiction.

Closure by 89gd. 89gd reserves the right to suspend or permanently close any player account at any time and for any reason, including but not limited to: breach of any provision of these Terms; failure to complete identity verification within a reasonable period following request; reasonable suspicion of fraudulent activity, money laundering, or match-fixing; and provision of false information during registration or verification. Where an account is closed due to confirmed breach of these Terms, any balance remaining in the account may be forfeited in full. Where an account is closed for other operational reasons (e.g., 89gd withdrawing from a particular market), the player's verified balance will be returned to their registered payment method following any outstanding verification requirements.

Closure by the Player — Responsible Gaming. Players who wish to close their account as part of a responsible gaming decision — including those who feel that gambling is negatively affecting their life — may request permanent self-exclusion at any time by contacting 89gd support via live chat. Self-exclusion requests are actioned immediately. During the self-exclusion period, the player's account is disabled and re-registration attempts will be identified and blocked. For detailed guidance on self-exclusion and other responsible gaming tools available on 89gd, please refer to the Responsible Gaming page.

Dormant Accounts. An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. 89gd will attempt to notify the account holder by email prior to applying a dormancy administration fee. If the balance of a dormant account reaches zero as a result of such fees, the account will be closed. Players may reactivate a dormant account at any time by contacting 89gd support, subject to satisfactory identity re-verification.

Effect of Closure. Upon closure of your account for any reason, you will lose access to all associated account data, transaction history, and any unconsumed bonus funds. Real-money balances will be returned in accordance with the conditions stated above. These Terms shall continue to apply to any transaction or activity that occurred prior to account closure.